Shift Leader: Center Operations & Member Experience

YMCA of the Cedar Rapids Metro Area; Columbus (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

The YMCA Columbus is seeking a dependable leader to oversee daily center operations during assigned shifts. This on-site role ensures a safe, clean, and welcoming environment while supporting staff, members, and program participants.

The on-site leader directs staff, addresses performance and facility concerns, engages members, and guarantees programs run smoothly. Requires at least a year of supervisory experience, strong communication skills, and CPR/First Aid training upon hire.

Qualifications

• Must be at least 21 years old and have a high school diploma or GED.
• Strong written and verbal communication skills.
• One or more years supervisory experience.
• Experience with computers and software—Microsoft Office (Word, Excel).
• CPR, AED and First Aid training required immediately upon hire.

Responsibilities

• Oversee daily center operations during assigned shifts to ensure a safe, clean, and welcoming environment for staff, members and participants.
• Provide direction to staff, address performance and facility concerns, support member engagement, and ensure programs run smoothly.
• Model YMCA values, uphold service standards, maintain documentation, and ensure safety and abuse risk management policies are followed.
• Supervise and guide staff to meet services and support for participants' basic needs.
• Conduct building rounds, address facility needs, and communicate with program directors on performance issues.

Skills

Customer service

Communication skills

Supervisory experience

Education

High school diploma or GED

CPR for the Professional Rescuer

AED/First Aid certification

YMCA Leader Certification

Tools

Microsoft Office

Job description

The YMCA Columbus is seeking a dependable leader to oversee daily center operations during assigned shifts. This on-site role ensures a safe, clean, and welcoming environment while supporting staff, members, and program participants.

The on-site leader directs staff, addresses performance and facility concerns, engages members, and guarantees programs run smoothly. Requires at least a year of supervisory experience, strong communication skills, and CPR/First Aid training upon hire.