LEADER ON DUTY

YMCA of Central New York; Town of Lysander (NY); On-site; USD 23,419; Part time

Job summary

A leading nonprofit organization seeks a part-time Leader on Duty in the Town of Lysander, NY. The role includes supervising facility operations, ensuring safety and service quality, and managing staff. Applicants should have at least two years of experience in customer service and staff supervision, alongside excellent communication skills. This position emphasizes community strength through youth development and social responsibility, offering a salary of $17.00/hour.

Qualifications

• Minimum two years of related experience in customer service and staff supervision.
• Excellent organizational and communication skills, both verbal and written.
• Ability to supervise a safe environment for all members.

Responsibilities

• Overall supervision of the YMCA building, grounds, and staff.
• Ensure smooth operation of membership services and program participation.
• Monitor security procedures and facility operations during assigned shifts.

Skills

Customer service

Staff supervision

Problem-solving

Communication skills

Organizational skills

Education

High School Diploma

Job description

Reports To

Associate Executive Director

FLSA

Non-exempt- Part-time

A Career with a Cause

We are welcoming: we are open to all. We are a place where you can belong and grow. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Our purpose is to strengthen the foundations of communities and families through our key areas of focus: youth development, healthy living, and social responsibility. We are committed to these causes because a strong community is achieved when we invest in our children, health, neighbors, and values. Historically founded on the Christian principles of caring, honesty, . respect, and responsibility; our mission is to put these principles into practice through programs that build healthy spirit, mind and body for all.

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. Under the supervision of the Associate Executive Director, the Leader on Duty will be responsible for the overall supervision of the YMCA building, grounds and staff. The incumbent is responsible for the smooth operation of membership services, program participation, building maintenance, and staffing supervision ensuring everyone is following all YMCA policies and procedures. The Leader on Duty will act as the senior staff person and responsible for overseeing all departments during his/her shift. The Leader on Duty assures the well‑being for each participant in line with YMCA of the USA guidelines and association policies in accordance with their training.

Salary and Benefits

Salary Range

$17.00/hour; non-exempt

YMCA Membership

Essential duties and Responsibilities

The essential functions of this position include, but are not limited to the following: In the absence of any other YMCA director, the Leader on Duty will be responsible for:

• All programs and facility operations of the branch to include;
• Ensuring staff are at their assigned posts and reporting any discrepancies (e.g. scheduling conflicts) to the proper department head.
• Serving as first point of contact for all membership‑related concerns; following up with the proper department head.
• Evaluating program areas and staff by completing RMOD reports on every shift.
• Opening and/or closing of the branch facility, as well as monitoring security procedures and facility operations during the assigned shift.
• Following prescribed opening and closing protocol. o Serving as primary responder to all security and fire alarms
• Serving as primary responder to all facility operation incidents. o Review all “incident reports” filed during assigned shift.
• Assist all staff in taking responsibility for all equipment and supplies used, help to maintain good working conditions, inventory, and clean‑up after all activities.
• Follow all YMCA policies and procedures at all times.
• Maintain a clean facility appearance at all times.
• Report any maintenance or repair needs to the appropriate director.

Education, Experience and Qualifications

• High School Diploma
• Minimum two years of related experience customer service and staff supervision.
• Within 30‑days of employment, familiarize themselves with all YMCA policies and procedures.
• Must possess the competence and confidence to supervise a safe environment for all members, program participants, volunteers and staff.
• Excellent organizational and communications skills both verbal and written are essential to the success of this position.
• Able to demonstrate good problem‑solving skills along with a good understanding of the operations of the building.
• Brings maturity to this position, responsibility and a sincere interest in working with a diverse group of people.
• Possess a general knowledge and understanding of the Ys mission and areas of focus. ∙ Possess knowledge of all programs and services the Y has to offer.
• Must have the skills, knowledge and genuine willingness to assume a visible presence in the facility incident or injury (includes filing incident reports and notifying appropriate department head)

Trainings & Certifications

• Must complete online Bloodborne Pathogens and Employee Safety trainings prior to initial assignment to position.
• Must hold first aid, CPR, AED, within first 30 days of employment.
• Must attend and complete Youth Protection and Listen First Training within the first 90‑days of employment.
• Must complete Darkness to Light Training within the first year of employment.

Physical Demands

Ability to frequently stand, sit, walk, talk, hear, type, run, jump, kick, catch, throw, climb, kneel, bend, reach, balance, crouch or crawl, climb and/or balance, reach with hands and arms, handle or feel, stoop, lift/move and carry approximately 35 pounds, and use hands and fingers. Must be able to lift and/or maneuver large gym equipment. Special vision abilities required distance, peripheral, depth perception, and ability to adjust focus.

Work Environment

Work is normally performed in a typical office environment; however, some activities are conducted in a variety of indoor and outdoor locations dependent on the program. At times, the employee may be exposed to situations where injuries may occur. The noise level in the work environment is moderate to above average.