Shift Leader - Car Wash Ops & Team Coaching

Tommy's Express® Car Wash; Reading (Berks County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Bonus Program

401K with Company Match

Health Care

Car Wash Membership

Job summary

Tommy's Express Car Wash in Reading, PA is seeking a Shift Leader to set the tone for daily operations, coach frontline teammates, and ensure top-notch customer service in a fast-paced environment.

You’ll oversee shift performance, monitor cleanliness and safety, and drive the team toward daily goals while engaging guests and colleagues. Evening and weekend availability, a valid driver's license, and eligibility to work in the United States are required.

Qualifications

• Comfortable coaching frontline team members and handling guest concerns or service recovery during a shift
• Able to remain on your feet for the full shift
• Must be eligible to work in the United States
• Valid driver's license and reliable transportation
• Availability to work evenings and weekends
• Experience in retail, food service, or hospitality
• Experience helping drive sales
• Team leadership experience

Responsibilities

• Oversee daily shift operations and ensure smooth customer service delivery
• Monitor site cleanliness, safety, and service quality standards
• Lead, coach, and support team members throughout each scheduled shift

Job description

Tommy's Express Car Wash in Reading, PA is seeking a Shift Leader to set the tone for daily operations, coach frontline teammates, and ensure top-notch customer service in a fast-paced environment.

You’ll oversee shift performance, monitor cleanliness and safety, and drive the team toward daily goals while engaging guests and colleagues. Evening and weekend availability, a valid driver's license, and eligibility to work in the United States are required.