Shift Leader - Car Wash $21+/HR

WashU Car Wash, LLC; Burbank (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free car washes

Commission on membership sales

Job summary

WashU Car Wash, LLC in Burbank, IL is hiring a Shift Lead to oversee daily operations on their busy shift. The role supports team performance, ensures efficiency, and upholds quality service, delivering a fast, friendly customer experience in a high-energy environment.

No prior car wash experience is required as on-site training is provided. The position offers both full-time and part-time schedules, with compensation from $16 to $18 per hour plus commissions, and opportunities to earn bonuses

Qualifications

• Leadership or supervisory experience preferred
• Ability to work in a fast-paced, team environment with high service standards
• Customer-focused mindset with professional issue resolution
• Detail-oriented with accurate operations and transaction handling
• Reliable and punctual; weekend/holiday availability
• Physically able to operate car wash equipment and perform cleaning tasks

Responsibilities

• Lead daily operations during shifts, ensuring efficiency and quality
• Supervise and coach team members
• Deliver excellent customer service and resolve issues
• Promote and upsell memberships and premium services
• Monitor equipment and wash processes; report issues
• Maintain a clean, safe, organized facility
• Track sales, cars serviced, incidents, and inventory needs

Skills

Leadership

Communication

Interpersonal skills

Customer service

Detail oriented

Reliability

Weekend/holiday flexibility

Job description

Shift Lead – Car Wash

Job Level: Entry-Level Leadership

Location: Burbank, IL

Status: Full-Time & Part-Time

Compensation: $16 - $18 plus commission/bonuses, OTE $21+ per hour

Benefits: We offer flexible scheduling with both part-time and full-time positions available, ranging from 24 to 40 hours per week. Team members enjoy free car washes and the opportunity to earn commission on monthly wash membership sales.

About Us:

WashU Car Wash is a modern express car wash company focused on delivering a fast, high-quality, and environmentally responsible car wash experience. Founded in 2017 in Plainfield, Illinois, WashU uses advanced technology and water-recycling systems to help conserve resources while still providing a superior clean. With multiple locations and a focus on innovation and customer experience, WashU is committed to making vehicle care quick, convenient, and sustainable.

About the Role:

At WashU, a shift lead plays a key role in overseeing daily operations and supporting team performance during their assigned shift. This position is responsible for ensuring efficient operations, maintaining high-quality service standards, and delivering exceptional customer experience. Shift leads help guide team members, uphold company processes, and contribute to a positive, fast-paced, and team-oriented environment.

Key Responsibilities:

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
• Supervise, assign tasks, and provide coaching to team members
• Deliver excellent customer service by addressing questions, concerns, and resolving issues
• Promote and upsell memberships and premium services
• Monitor equipment and wash processes; report or address issues as needed
• Maintain a clean, safe, and organized facility
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Key Requirements:

• Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred
• Ability to work in a fast-paced, team-oriented environment while maintaining high service standards
• Customer-focused mindset with the ability to resolve issues professionally and efficiently
• Detail-oriented with the ability to manage operations and transactions accurately
• Reliable and punctual with flexibility to work weekends and holidays as needed
• Physically able to operate car wash equipment and perform general cleaning and maintenance tasks

No prior car wash experience is required—we provide on-site training to help you succeed.

This job description is not intended to be a comprehensive list of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.