Shift Leader: Cajun Hospitality & Team Growth

Popeyes-01d9eb60; Dallas (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (401K, health, dental

Paid training

Complimentary meals

Daily pay access (Earned Wage app)

Advancement opportunities

Job summary

Popeyes in Dallas is seeking a Shift Leader to support daily restaurant operations and lead team members with a focus on guest service. You will work with the General/Assistant Manager to ensure smooth shifts, uphold standards, and deliver Popeyes’ signature Cajun Hospitality.

The role emphasizes teamwork, training, and maintaining high service quality while handling the physical demands of a fast-paced kitchen and dining area.

Qualifications

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• Able to withstand the physical demands a restaurant environment holds.

Responsibilities

• Support the General and/or Assistant Manager to ensure each shift runs smoothly.
• Coach and develop team members through training initiatives.
• Provide exceptional customer service to keep guests coming back.
• Deliver food that is properly cooked and served with Popeyes Cajun Hospitality.

Skills

Team leadership

Communication skills

Conflict resolution

Customer service

Education

High School Diploma or GED

Tools

POS system

ServSafe

Job description

Popeyes in Dallas is seeking a Shift Leader to support daily restaurant operations and lead team members with a focus on guest service. You will work with the General/Assistant Manager to ensure smooth shifts, uphold standards, and deliver Popeyes’ signature Cajun Hospitality.

The role emphasizes teamwork, training, and maintaining high service quality while handling the physical demands of a fast-paced kitchen and dining area.