Shift Leader: Build Teams, Grow Talent, Delight Guests

Potbelly; Champaign (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive pay with performance-based annual raises!

Medical, Dental & Vision Insurance

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly is seeking an Assistant Manager to co-lead the shop in Champaign, IL. This role includes creating a positive environment for both team members and customers.

The candidate should bring strong management experience, particularly in a restaurant or retail setting, and have a passion for excellent customer service. You will have opportunities for career growth and be part of a supportive team culture.

At Potbelly, we promote a welcoming workplace and offer competitive pay with benefits.

Qualifications

• You want to delight customers with great food and good vibes.
• You are friendly and customer service oriented.
• You love working in a fast‑paced environment.
• You're able to manage potential allergens.

Responsibilities

• Train, coach and develop Potbelly Associates and Shift Leaders.
• Effectively interview and recommend the hiring of Associates.
• Ensure all security procedures are followed.
• Comply with health and safety standards.

Skills

Customer service orientation

Strong communication skills

Team player

Problem-solving

Organizational skills

Knife skills

Ability to handle allergens

Education

Management experience in restaurant or retail

Food safety certification (within 30 days)

Tools

Microsoft Office

Job description

Potbelly is seeking an Assistant Manager to co-lead the shop in Champaign, IL. This role includes creating a positive environment for both team members and customers.

The candidate should bring strong management experience, particularly in a restaurant or retail setting, and have a passion for excellent customer service. You will have opportunities for career growth and be part of a supportive team culture.

At Potbelly, we promote a welcoming workplace and offer competitive pay with benefits.