Shift Leader – Bakery Night Crew & Customer Experience

Insomnia Cookies; East Cleveland (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Starting pay rate of $16.00/hr

Flexible part-time work schedules

Paid vacation and sick time off

Pet insurance

Employee discount and FREE cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for their East Cleveland store. As a Shift Leader, you will be responsible for providing excellent customer service and managing daily operations while leading the Cookie Crew. This role emphasizes hands-on leadership to ensure a fun and productive environment.

Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and the ability to motivate others. The position offers flexible part-time hours and various perks including a starting pay of $16.00/hr.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service.
• Support store leadership during your shift.
• Prioritize and delegate tasks for baking and cashiering.
• Manage cash handling and deposits.

Skills

Customer service experience

Point of Sales systems experience

Communication skills

Time management

Leadership ability

Job description

Insomnia Cookies is seeking a Shift Leader for their East Cleveland store. As a Shift Leader, you will be responsible for providing excellent customer service and managing daily operations while leading the Cookie Crew. This role emphasizes hands-on leadership to ensure a fun and productive environment.

Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and the ability to motivate others. The position offers flexible part-time hours and various perks including a starting pay of $16.00/hr.