Shift Leader

Insomnia Cookies; Worcester (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein aufstrebendes Unternehmen sucht einen engagierten Shift Leader für die Filiale in Worcester. In dieser spannenden Rolle sind Sie für die Führung des Teams verantwortlich und sorgen dafür, dass alle Gäste ein unvergessliches Erlebnis genießen. Sie werden in einem dynamischen Umfeld arbeiten, in dem Teamarbeit und Kundenservice an erster Stelle stehen. Das Unternehmen bietet zahlreiche Vorteile, darunter tägliche Bezahlung, bezahlte Urlaubs- und Krankheitszeiten sowie Aufstiegsmöglichkeiten. Wenn Sie eine Leidenschaft für den Kundenservice haben und ein motivierendes Umfeld suchen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Tägliche Bezahlung

Bezahlter Urlaub

Krankheitsurlaub

Haustierversicherung

Wachstums- und Aufstiegsmöglichkeiten

Spaßige Teamumgebung

Qualifications

• Mindestens 1 Jahr Erfahrung in einem kundenorientierten Bereich.
• Fähigkeit, ein Team zu führen und zu motivieren.

Responsibilities

• Bieten Sie hervorragenden Kundenservice und qualitativ hochwertige Produkte.
• Unterstützen Sie die Geschäftsleitung während Ihrer Schicht.

Skills

Kundenservice

Point of Sale Systeme

Kommunikationsfähigkeiten

Zeitmanagement

Detailorientierung

Fähigkeit, andere zu motivieren

Job description

As a Shift Leader at our Worcester store located at 1Kelley Sq. Worcester MA 01610 , you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Core Values

* Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sale systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

About us:

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