Shift Leader

Taco Bell; Windham (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to manage shifts, ensuring customer satisfaction and team productivity at their Connecticut location. The ideal candidate will possess supervisory experience in the Quick Service Restaurant sector, exhibit strong communication skills, and demonstrate commitment to a positive work environment. Join a culture that emphasizes growth, creativity, and community involvement.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in QSR or retail environment.
• Strong work ethic and attendance.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Motivate and train team members.
• Ensure customer satisfaction and food quality.

Skills

Supervisory experience

Effective communication skills

Basic math skills

Customer satisfaction commitment

Basic computer literacy

Team player

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, who brought tacos to the masses, Taco Bell now has nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. The company aims to open 2,000 more restaurants worldwide in the next decade. Taco Bell is driven by the Live Más energy and passion of its people, focusing on serving great food and creating a vibrant culture.

What is "Live Más"?

"Live Más" embodies Taco Bell's culture of breakthrough thinking, innovation, and customer focus. The brand emphasizes celebrating its people’s accomplishments and maintaining a fun, energetic environment where serving customers is a passion.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, ensuring customer satisfaction and profit maximization. The role involves hands-on work, employee training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

• Maintain fast, accurate service and positive guest relations, ensuring product quality standards.
• Promote a safe working environment by modeling safe work behaviors.
• Motivate and train team members.
• Ensure equipment, facility, and grounds are maintained through preventative maintenance.
• Guarantee food quality and 100% customer satisfaction.
• Execute corporate and local marketing plans effectively.
• Lead recognition and motivation efforts.
• Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in the Quick Service Restaurant industry or retail environment.
• Must have good attendance and punctuality.
• Basic business math skills.
• Effective oral and written communication skills.
• Basic computer literacy.
• Enthusiastic and eager to learn.
• Team player.
• Committed to customer satisfaction.
• Strong work ethic.

Why Taco Bell?

We believe where you work matters and strive to create a positive environment. Join us in our mission to feed people's lives with Más! We connect with our fans through passions like sports, gaming, and music. We foster a culture of authenticity, creativity, and growth, encouraging employees to pursue their passions, develop skills, and take risks.