Shift Leader

Wingstop | Legacy Wings; Wilson (NC); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Bi-weekly pay

Flexible scheduling

Fun work environment

Job summary

Wingstop is hiring immediately for Shift Leaders to join their team. The Shift Leader is a Team Member who can manage the day-to-day aspects of a Wingstop and help direct and train Team Members while assisting in goals set by the GM and AGM.

This role is a great starting point for those who want to develop leadership in the Wingstop system, with responsibilities spanning training, supervision, and ensuring procedures are followed to maintain quality and guest satisfaction.

Qualifications

• Leadership mindset and ability to manage day-to-day operations.
• Experience training crew members in tasks and responsibilities.
• Strong customer service and team-motivating skills.

Responsibilities

• Perform all tasks and responsibilities of a Wingstop team member.
• Train newer or less experienced crew members in their tasks and responsibilities.
• Manage and motivate the crew members.
• Open and/or close the Restaurant.
• Ensure cleanliness, sanitation, safety, and staffing standards.
• Resolve customer issues with a positive attitude.
• Keep the kitchen and dining room clean during shifts.
• Ensure up-to-date knowledge of product and procedural changes.

Skills

Leadership

Team training

Customer service

Job description

Wingstop is hiring immediately for Shift Leaders to join their team!

ROLE

The Shift Leader is a Team Member who has the ability to manage the day-to-day aspects of a Wingstop. They help direct and train Team Members, while assisting in goals driven by the GM and AGM. This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system.

RESPONSIBILITIES

• Perform all tasks and responsibilities of a Wingstop team member.
• Train newer or less experienced crew members in their tasks and responsibilities.
• Manage and motivate the crew members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Ensure that safe handling procedures are followed at all times.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Resolve customer issues with efficiency and a good attitude.
• Ensure that each guest has a positive, long lasting impression of the Wingstop experience.
• Up-to-date knowledge of all product and procedural changes.
• Open and/or close the Restaurant.

BENEFITS:

• Bi-weekly pay and paid training
• Flexible scheduling: Full/Part Time, Day/Night Shifts
• Fun work environment