Shift Leader

Popeyes; Waterbury (CT); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Employee meal discounts

Bonus opportunities

Job summary

Popeyes in Waterbury, CT is seeking a Shift Leader to guide a motivated team during busy shifts, ensuring fast, friendly service and food safety. You will coach staff, maintain high standards, and handle shift operations with a focus on guest satisfaction.

This role offers flexible scheduling, hands-on leadership training, and clear pathways to management, with opportunities for advancement and employee discounts.

Qualifications

• Dependable, motivated, and ready to lead by example in a lively restaurant environment.
• Strong communication, leadership, and problem‑solving skills.
• Ability to stay organized and keep the shift running smoothly under pressure.
• Flexible availability including days, nights, weekends, and holidays.
• Physical ability to stand, lift, and move throughout the shift as required.
• Eligible to work in the U.S. and meet minimum age requirements.

Responsibilities

• Lead and coach team members during assigned shifts to ensure excellent performance.
• Deliver fast, accurate, and friendly service at the front counter and drive‑thru.
• Maintain high standards for food quality, safety, and cleanliness throughout the restaurant.
• Manage shift operations including cash handling, inventory, and paperwork.
• Handle guest concerns professionally and support a positive dining experience.
• Train new team members on food handling, service, and operational procedures.

Skills

leadership

communication

problem solving

organization

flexible availability

physical stamina

Job description

Opening for a Shift Leader

Are you looking for a fun, dynamic work environment where you can lead a motivated team and grow your leadership skills? Do you thrive in fast-paced settings and enjoy delivering delicious food with enthusiastic service? If yes, this exciting opportunity at Popeyes is perfect for you!

Join Popeyes, a beloved brand with over 50 years of rich culinary tradition and a unique New Orleans-style menu. As a talented Shift Leader, you will play a key role in maintaining smooth, efficient shifts while sharing our famous Cajun Hospitality. Enjoy flexible scheduling, employee discounts, and hands‑on leadership training that prepares you for future management roles.

Key Responsibilities

• Lead and coach team members during assigned shifts to ensure excellent performance
• Deliver fast, accurate, and friendly service at the front counter and drive‑thru
• Maintain high standards for food quality, safety, and cleanliness throughout the restaurant
• Manage shift operations including cash handling, inventory, and paperwork
• Handle guest concerns professionally and support a positive dining experience
• Train new team members on food handling, service, and operational procedures

Ideal Candidate Qualifications

• Dependable, motivated, and ready to lead by example in a lively restaurant environment
• Strong communication, leadership, and problem‑solving skills
• Ability to stay organized and keep the shift running smoothly under pressure
• Flexible availability including days, nights, weekends, and holidays
• Physical ability to stand, lift, and move throughout the shift as required
• Eligible to work in the U.S. and meet minimum age requirements

Schedule & Compensation

• Full‑time or part‑time positions available
• Shifts include day, night, weekends, and holidays
• Competitive hourly pay plus bonus opportunities
• Employee meal discounts to enjoy our delicious menu

Why Work at Popeyes?

• Join a loving team with a fast‑paced, team‑first culture
• Gain valuable leadership experience with hands‑on training and coaching
• Opportunities for advancement to Assistant Manager and beyond

Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans‑style fried chicken that has now made the brand famous throughout the world. Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world.