Shift Leader

Popeyes; Grand Rapids (MI); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Referral program

Flexible schedule

Paid time off

Health, dental, and vision insurance

Paid training

Job summary

Popeyes Grand Rapids is seeking a Shift Leader to oversee operations, guest service, and food preparation in a fast-paced environment.

You will train teammates, ensure safety and quality, manage station coverage, and support restaurant goals with a positive, collaborative approach. This role offers flexible shifts, training, and opportunities to grow within Popeyes.

Qualifications

• Experience in fast-paced food-service environments.
• Ability to train and supervise staff.
• Commitment to guest satisfaction and safety standards.
• Willingness to work varied shifts including holidays.

Responsibilities

• Greet guests, take orders, and manage payments.
• Oversee food prep and packaging to ensure quality.
• Maintain cleanliness and health standards.
• Assist with scheduling and station coverage.
• Lead by example and promote Popeyes culture.
• Train and develop team members.

Skills

Customer service

Team leadership

Food safety basics

Cash handling

Flexible schedule

Job description

Popeyes - Shift Leader

Are you passionate about providing the best experience for guests? Do you enjoy working in a fast-paced environment while having fun? If so, we have an immediate opening for a Shift Leader at Popeyes! Join our team and continue the Louisiana tradition of cooking for guests and serving each other with love.

About Popeyes

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you! Find out how you can be a part of a team that is passionate about creating memorable experiences for guests.

Essential Duties and Responsibilities

• Greet guests with a smile while receiving orders and processing payments
• Prepare and package food and drink products
• Maintain the cleanliness of the restaurant, including dining room, restroom, and exterior
• Ensure health and safety standards are met in work areas
• Demonstrate knowledge of the brand and menu items
• Check food quality and temperature throughout the day to ensure freshness and safety
• Unload and stock inventory items as needed
• Act with integrity and honesty, and promote the culture of Popeyes

Qualifications and Skills

• Must be at least 18 years of age
• Comfortable working in a fast-paced environment
• Ability to interact in a positive and professional manner with guests and coworkers
• Willingness to learn all areas of restaurant operations and work multiple stations
• Available to work evenings, weekends, and holidays

Physical Demands

• Must be able to lift up to 50 pounds of force occasionally, and up to 15 pounds of force frequently
• Ability to carry products/boxes and miscellaneous items weighing no more than 60 pounds
• Consistently operate registers and handle product preparation
• Consistently kneel and follow proper lifting procedures
• Frequently stoop and pick up supplies and trash
• Consistently push to open and close doors to store and storage areas
• Consistently stand during serving customers and training
• Consistently communicate with team members and guests
• Consistently lift for product preparation, stocking, and inventory

Why Join Us?

• Employee discount
• Referral program
• Flexible schedule
• Paid time off
• Health, dental, and vision insurance
• Paid training

Location: Grand Rapids 2446 28th St SE, Grand Rapids, MI 49512, USA

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.