Shift Manager

Popeyes; West Virginia; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee meal

Employee discount

Flexible schedule

401k with match

Health, dental and vision

Job summary

Popeyes is seeking a Shift Leader in West Virginia to drive successful shifts by leading a team, greeting guests, and ensuring fast, friendly service. You will oversee quality, training, and daily operations while promoting our brand standards.

Ideal candidates will be 18 or older, thrive in a fast-paced setting, and enjoy working across restaurant areas with flexible coverage and strong guest focus. Join us to grow with Popeyes.

Qualifications

• Must be at least 18 years old.
• Comfortable working in a fast-paced environment.
• Able to interact positively and professionally with Guests and coworkers.
• Willingness to learn all areas of restaurant operations and work multiple stations.

Responsibilities

• Leads team by example in greeting guests, packaging orders, and upholding health and safety standards.
• Trains, coaches, and motivates team to provide excellent guest experiences.
• Forecasts product usage and monitors temperatures and on-hand product.
• Monitors product quality and ensures consistency across shifts.
• Reviews restaurant goals and results to identify areas for improvement.
• Organizes inventory and storage with the team.
• Works with Assistant Manager and General Manager to meet store goals and brand standards.
• Manages cash control at shift start and end.
• Maintains prompt and regular attendance on assigned shifts.
• Promotes Popeyes hospitable culture with integrity and honesty.

Skills

Guest service

Leadership

Communication

Job description

If you have guest service experience, love food and people, or like feeling accomplished at the end of your work day, join our Popeyes Management Team. Our Shift Leaders are all about leading by example to run a smooth shift by taking care of team members and guests. We focus on solving bottlenecks in order to ensure quick, friendly service and fresh, ready product. We are committed to collaborating as a team and energized by the opportunity to learn, grow, and explore our own potential.

Essential Duties and Responsibilities

• Leads team by example in greeting guests, packaging orders, maintaining clean areas and all health and safety standards
• Trains, coaches and motivates team to provide excellent guest experiences
• Forecasts product usage
• Ensures product quality by monitoring temperatures and product on hand
• Reviews restaurant goals and results to identify successes and areas for improvement
• Help organize inventory and storage
• Works with Assistant Manager and General Manager to meet store goals and brand standards
• Manages cash control for start and end of shifts
• Is prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the hospitable culture of Popeyes

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Requirements:

• Must be at least eighteen (18) years of age
• Comfortable working in a fast paced environment
• Ability to interact in a positive and professional manner with Guests and coworkers
• Willingness to learn all areas of restaurant operations & work multiple stations

Physical Demands

• Must be able to lift up to 50 pounds of force occasionally, and or up to 25 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects
• Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
• Consistently operate registers
• Consistently handle product preparation
• Consistently kneel and follow proper lifting procedures
• Frequently stoop and pick up supplies and trash
• Consistently push to open and close door to store and storage shed as well as cooler and freezers
• Consistently stand during serving customers and training
• Consistently talk to and listen to fellow team members and Guests
• Consistently lifts for product preparation, stocking and inventory

Benefits:

• Employee meal
• Employee discount
• Flexible schedule
• 401k with match
• Health and dental and vision

Founded in 1972, Popeyes has more than 40 years of history and culinary tradition. Popeyes owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans-style fried chicken that has now made the brand famous throughout the world. Popeyes culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world's largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world.