Shift Leader

Taco Bell; Vandalia (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell seeks a Shift Leader committed to maintaining high customer satisfaction and managing restaurant shifts. Responsibilities include team training, ensuring safety and food quality, and executing corporate marketing plans. This role fosters a creative and engaging work environment focused on personal growth and teamwork.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant required.
• Good oral and written communication skills.
• Basic computer literacy.

Responsibilities

• Maintaining fast, accurate service and product quality standards.
• Training and motivating team members.
• Ensuring food quality and customer satisfaction.

Skills

Communication skills

Team player

Customer satisfaction focus

Basic math skills

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, we have nearly 7,000 restaurants in the United States and over 400 internationally, with plans to open 2,000 more worldwide in the next decade.

We are driven by the Live Más energy and passion of people serving people. At Taco Bell, we embrace breakthrough thinking and innovative ideas that differentiate us from our competitors, with a focus on our customers and celebrating our people's accomplishments.

What is "Live Más"?

"Live Más" represents our culture of embracing innovation, customer focus, and celebrating our team. We aim to have fun serving great food and fostering a culture of authenticity, creativity, and passion.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within the Taco Bell restaurant, ensuring customer satisfaction and profit maximization. The role involves hands-on training of employees, responding to customer needs, and modeling appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position:

1. Maintaining fast, accurate service, positive guest relations, and product quality standards.
2. Ensuring a safe working environment by modeling safe work behaviors.
3. Motivating and training team members.
4. Maintaining equipment, facility, and grounds through preventative maintenance.
5. Ensuring food quality and 100% customer satisfaction.
6. Executing corporate and local marketing plans timely and effectively.
7. Promoting recognition and motivation efforts.
8. Providing regular feedback to the team and Restaurant General Manager.

Minimum Requirements: Is This You?

1. Must be at least 18 years old.
2. Supervisory experience in the Quick Service Restaurant or retail industry.
3. Excellent attendance and punctuality.
4. Basic math skills.
5. Good communication skills, both oral and written.
6. Basic computer literacy.
7. Enthusiastic and eager to learn.
8. Team player.
9. Commitment to customer satisfaction and a strong work ethic.

Why Taco Bell?

We believe where you work matters and strive to create a happy, engaging environment. Join us in our mission of feeding people's lives with Más!

• We connect with fans through passions like sports, gaming, and music.
• Our culture fosters creativity, encourages risk-taking, and supports personal growth.
• We value authenticity and believe everyone can make a difference.