Shift Leader

Dunkin' Donuts

Turner (AL)

On-site

USD 17,000 - 22,000

Full time

5 days ago
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Benefits offered by this job

Competitive weekly pay
Paid time off
Employee meals
Medical and dental insurance with公司贡献
Colonial Accident, Short Term Dist./L義

Job summary

Dunkin' Donuts in Turner, Alabama is seeking Shift Leaders to drive store operations and deliver the C.A.R.E. level of service. You will help guide the team to run fast, friendly service and ensure quality control of our products.

As a Shift Leader you’ll deploy crew, monitor drive‑through performance, set goals, communicate results, and jump in wherever needed. This is a pathway to becoming the store’s next Manager, with growth from within.

Responsibilities

  • Lead store shift operations and team to ensure smooth, fast, friendly service.
  • Ensure CARE service level: Customers Are Really Everything.
  • Deploy crew, monitor drive-thru performance, set goals, communicate results, and jump in wherever needed.
  • Support the General Manager and nurture team talents; lead by example.
  • This franchisee-run role leads to advancement into store management.

Job description

Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. ("Customers Are Really Everything") level of service. Shift Leaders focus on the key elements of the Dunkin’ Donuts operational drivers, which include:

  • Fast, friendly, and energetic service
  • Quality control of our great products, including our own “Americas Best Coffee,” which is brewed fresh every 18 minutes!
  • Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
  • Being a team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, In the Shift Leader position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Shift Leaders are our next Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Benefits Include:

  • Competitive Weekly Pay
  • Paid Time Off
  • Employee Meals
  • Medical and Dental Insurance with Company Contribution (full time employees)
  • Colonial Accident, Short Term Disability and Life Insurance Available

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

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