Shift Leader

Dunkin' Donuts; Brewer (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive weekly pay

Paid time off

Employee meals

Medical and dental insurance with 회사(상

Disability and life insurance

Job summary

Dunkin' Donuts is seeking a Shift Leader to help run daily store operations and lead a team to deliver the C.A.R.E. level of service to every customer.

You will oversee shift execution, ensure fast, friendly service, manage crew deployment, and support the General Manager by mentoring team members and achieving performance goals. As a Shift Leader, you will be expected to step in where needed, drive through performance, and uphold quality standards for products like Americas Best Coffee.

Qualifications

• Leadership potential to develop management skills by supporting and leading a store team.
• Willingness to lead a team and showcase Dunkin' Donuts' best practices.

Responsibilities

• Fast, friendly, and energetic service to customers.
• Quality control of our products, including the Americas Best Coffee, brewed fresh regularly.
• Crew deployment, drive-thru performance, goal setting, communicating results, and red book execution.
• Be a team player who can jump in wherever needed.

Job description

Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. ("Customers Are Really Everything") level of service. Shift Leaders focus on the key elements of the Dunkin’ Donuts operational drivers, which include:

• Fast, friendly, and energetic service
• Quality control of our great products, including our own “Americas Best Coffee,” which is brewed fresh every 18 minutes!
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Being a team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, In the Shift Leader position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Shift Leaders are our next Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Benefits Include:

• Competitive Weekly Pay
• Paid Time Off
• Employee Meals
• Medical and Dental Insurance with Company Contribution (full time employees)
• Colonial Accident, Short Term Disability and Life Insurance Available

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.