Shift Leader

Taco Bell Corp.; Town of Wellsville (NY); In loco; USD 24.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Free meals

Flexible schedules

Vacation pay and paid time off

Descrizione del lavoro

Taco Bell Corp. is seeking a Shift Lead to drive a fast-paced restaurant team, model excellent guest service, and ensure daily operations run smoothly.

You will coach Team Members, monitor food safety, manage cash and labor, and collaborate with the GM to deliver a positive guest experience.

Competenze

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Reliable transportation
• Excellent communication skills, management/leadership and organizational skills
• Physical dexterity to move up to 45 lbs
• Attendance and punctuality a must
• Operates cash register as needed and makes change
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Mansioni

• Execute MIC (Manager in Charge) routine to maximize customer satisfaction
• Oversee Shift Excellence tasks and maintain clean appearances
• Ensure food safety, quality, and order accuracy
• Resolve customer complaints quickly and professionally
• Provide regular feedback to the GM on performance
• Coach Team Members and participate in training
• Handle conflicts and assist GM with resolutions
• Assist GM in screening Team Member candidates
• Support Profit & Loss by cash control, inventory and labor management
• Oversee product preparation, rotation, portioning, cooking and holding times
• Support facility maintenance and health & safety compliance

Conoscenze

Leadership

Communication

Organization

Attendance & punctuality

Cash handling

Basic math

Descrizione del lavoro

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

• Competitive pay
• Pay Range: $17.50 per hour - $19.50 per hour
• Free meals
• Flexible schedules! Day, evening, and late night
• Vacation pay and additional Paid Time Off