Shift Leader

Taco Bell Corp.; Prineville (OR); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Free meals

Flexible schedules

Medical benefits

Discount programs

Descrizione del lavoro

Taco Bell Corp. in Prineville, OR is seeking a Shift Lead to guide a fast-paced team through daily operations. You will supervise team members, ensure food safety, handle customer concerns, and work with the GM on improvements.

Strong communication and leadership help drive guest satisfaction and store performance. Requirements include at least 1 year in restaurant or retail with 3 months leadership experience, 18+, reliable transportation, and proficiency in English.

Competenze

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs.).
• Attendance and punctuality a must.

Mansioni

• Execute the MIC (Manager in Charge) Success Routine to satisfy customers.
• Oversee Team Members' Shift Excellence tasks and maintain clean appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly and maintain positive relations.
• Provide regular feedback to the GM on team performance.
• Assist with training and developing Team Members.
• Assist the GM with screening Team Member candidates.
• Support Profit & Loss management through cash control and inventory oversight.
• Oversee product preparation, rotation, and holding times.
• Ensure health and safety standards are followed.

Conoscenze

Communication skills

Leadership

Organizational skills

Basic Math

Attendance & punctuality

Customer service

Physical dexterity

Descrizione del lavoro

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

• Competitive pay
• Free meals
• Flexible schedules! Day, evening, and late night
• Medical benefits
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more