Shift Leader

Taco Bell Corp.; Bend (OR); In loco; USD 18.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meals

Competitive pay

Flexible schedules

Medical benefits

Mortgage discounts

Vehicle discounts

Cell phone discounts

Gym memberships

Descrizione del lavoro

Taco Bell Corp. is seeking a dedicated Shift Lead to drive daily operations, lead shifts with energy, and coach team members to meet high standards.

You will resolve customer concerns, ensure food safety and order accuracy, and partner with management on business initiatives in a fast-paced setting. Ideal candidates have 1 year of restaurant/retail experience (3 months as shift lead preferred), strong communication and math skills, and reliable transportation.

Competenze

• 1 year restaurant/retail experience, with 3 months shift lead experience preferred
• Must be at least 18 years of age
• Excellent communication skills, management/leadership and organizational skills
• Basic Math skills
• Accessibility to dependable and reliable transportation

Mansioni

• Oversee Shift Excellence tasks and ensure customer satisfaction.
• Handle food safety, quality, and order accuracy.
• Resolve customer complaints quickly and maintain positive relations.
• Provide feedback to GM on Team Member performance and conduct training.
• Assist GM in screening Team Member candidates and managing labor and cash controls.
• Oversee product preparation, rotation, and holding times; assist with facility health and safety.

Descrizione del lavoro

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

• Competitive pay
• Free meals
• Flexible schedules! Day, evening, and late night
• Medical benefits
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more