Shift Leader

Ontario Trillium Foundation; Town of New Windsor (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities for hardworking员工

Job summary

Dunkin' franchisee in New Windsor, NY is seeking a Shift Leader to guide Crew Members during each shift, ensuring fast, friendly service and adherence to Brand standards.

The role focuses on coaching, assigning tasks, setting goals, and providing timely feedback to celebrate successes and maintain high guest satisfaction.

Qualifications

• Experience coaching staff and delivering feedback.
• Ability to set goals, assign tasks, and motivate team.
• Maintain customer service standards during shifts.

Responsibilities

• Coach Crew Members throughout the shift to meet brand standards.
• Provide timely feedback and recognize successes.
• Assign tasks and monitor guest experience quality.

Skills

Coaching

Team leadership

Feedback

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard