Shift Leader

Baskin-Robbins; Town of Monroe (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k

Mental health support (BetterHelp)

Paid time off

Healthcare options

Discounts

Job summary

Southpaw is seeking a Shift Leader to join our Dunkin’ leadership team in a fast-paced, guest-focused setting. You’ll lead by example, coach crew members, and keep operations smooth while upholding brand standards and safety.

If you’re a calm, proactive leader with a great attitude, this is your chance to grow with us. Join a franchisee environment that rewards teamwork, offers growth opportunities, and values high-quality service and a fun workplace culture.

Qualifications

• A people-first mindset with strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills.
• A calm, focused leader who can think fast and act smart.
• A great attitude and commitment to keeping things clean, safe, and fun.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere
• Coaching and motivating crew members to deliver awesome guest experiences
• Managing shift priorities, setting goals, and celebrating wins
• Following brand standards and safety guidelines to keep things running smoothly
• Solving problems on the fly and keeping the team focused and efficient
• Supporting training efforts and helping team members grow

Skills

Leadership

Communication

Coaching

Guest experience

Team motivation

Job description

SHIFT LEADER – JOIN OUR DUNKIN’ LEADERSHIP TEAM!

Are you a natural leader who thrives in a fast-paced, fun environment? Southpaw is looking for Shift Leaders to guide our crew and keep the energy high, the service top-notch, and the coffee flowing!

What You’ll Do:

As a Shift Leader, you’ll help run the show by:

• Leading by example and creating a positive, team-first atmosphere
• Coaching and motivating crew members to deliver awesome guest experiences
• Managing shift priorities, setting goals, and celebrating wins
• Keeping things running smoothly by following brand standards and safety guidelines
• Solving problems on the fly and keeping the team focused and efficient
• Supporting training efforts and helping team members grow

What We’re Looking For:

• A people-first mindset with strong communication skills
• Experience in food service, retail, or team leadership is a plus
• Basic math and computer skills
• A calm, focused leader who can think fast and act smart
• A great attitude and commitment to keeping things clean, safe, and fun

Why You'll Love It Here:

• Competitive pay
• Flexible scheduling
• Growth and training opportunities
• 401k
• Mental health support with 10 free BetterHelp sessions
• Paid time off, healthcare options, and discounts
• A fun, respectful work culture where YOU make a difference

Requirements:

• Must follow uniform standards
• Ability to work on your feet and operate basic restaurant equipment
• Passion for delivering fast, friendly service and high-quality food

Pay: $17-$19

Be the reason someone smiles with their coffee. Step into leadership—apply today and grow with us at Dunkin’!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.