Shift Leader

Dunkin' Donuts; Ramsey (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth and training opportunities

401k

Mental health support (BetterHelp)

Paid time off

Healthcare options

Discounts

Job summary

Dunkin’ Donuts franchisee is seeking a Shift Leader to guide the crew, keep energy high, and ensure fast, friendly service. You’ll lead by example, coach staff, and manage shift priorities to deliver top-quality coffee and food.

We offer competitive pay, flexible scheduling, growth opportunities, and benefits such as 401k and health options. This is a on-site role in Ramsey, NJ, with a supportive, fun work culture.

Qualifications

• People-first mindset with strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere.
• Coaching and motivating crew members to deliver guest experiences.
• Managing shift priorities, setting goals, and celebrating wins.
• Following brand standards and safety guidelines to keep operations smooth.
• Solving problems on the fly and keeping the team focused and efficient.
• Supporting training efforts and helping team members grow.

Skills

Leadership

Communication

Team leadership

Customer service

Basic math

Job description

SHIFT LEADER – JOIN OUR DUNKIN’ LEADERSHIP TEAM!

Are you a natural leader who thrives in a fast-paced, fun environment? Southpaw is looking for Shift Leaders to guide our crew and keep the energy high, the service top-notch, and the coffee flowing!

What You’ll Do:

As a Shift Leader, you’ll help run the show by:

• Leading by example and creating a positive, team-first atmosphere
• Coaching and motivating crew members to deliver awesome guest experiences
• Managing shift priorities, setting goals, and celebrating wins
• Keeping things running smoothly by following brand standards and safety guidelines
• Solving problems on the fly and keeping the team focused and efficient
• Supporting training efforts and helping team members grow

What We’re Looking For:

• A people-first mindset with strong communication skills
• Experience in food service, retail, or team leadership is a plus
• Basic math and computer skills
• A calm, focused leader who can think fast and act smart
• A great attitude and commitment to keeping things clean, safe, and fun

Why You'll Love It Here:

• Competitive pay
• Flexible scheduling
• Growth and training opportunities
• 401k
• Mental health support with 10 free BetterHelp sessions
• Paid time off, healthcare options, and discounts
• A fun, respectful work culture where YOU make a difference

Requirements:

• Must follow uniform standards
• Ability to work on your feet and operate basic restaurant equipment
• Passion for delivering fast, friendly service and high-quality food

Pay: $17-$19

Be the reason someone smiles with their coffee. Step into leadership—apply today and grow with us at Dunkin’!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.