Shift Leader

Dunkin' Donuts; City of Poughkeepsie (NY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth opportunities

Training programs

401k

Mental health support

Paid time off

Healthcare options

Discounts

Job summary

Dunkin’ Donuts franchisee is seeking a Shift Leader to guide a fast-paced crew, uphold brand standards, and maintain top-notch service and coffee quality.

You’ll lead by example, coach teammates, manage shift priorities, and ensure clean, safe operations while delivering a positive guest experience. Competitive pay and growth opportunities are offered in a collaborative work environment.

Qualifications

• People-first mindset with strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills are expected.

Responsibilities

• Lead by example and foster a positive, team-first atmosphere.
• Coach and motivate crew to deliver great guest experiences.
• Manage shift priorities, set goals and celebrate wins.
• Follow brand standards and safety guidelines to keep things running smoothly.
• Solve problems on the fly to keep the team focused and efficient.
• Support training efforts and help team members grow.

Skills

People-first mindset

Strong communication

Experience inFoodService

Basic math

Computer skills

Calm focused leadership

Positive attitude

Job description

SHIFT LEADER – JOIN OUR DUNKIN’ LEADERSHIP TEAM!

Are you a natural leader who thrives in a fast-paced, fun environment? Southpaw is looking for Shift Leaders to guide our crew and keep the energy high, the service top-notch, and the coffee flowing!

What You’ll Do:

As a Shift Leader, you’ll help run the show by:

• Leading by example and creating a positive, team-first atmosphere
• Coaching and motivating crew members to deliver awesome guest experiences
• Managing shift priorities, setting goals, and celebrating wins
• Keeping things running smoothly by following brand standards and safety guidelines
• Solving problems on the fly and keeping the team focused and efficient
• Supporting training efforts and helping team members grow

What We’re Looking For:

• A people-first mindset with strong communication skills
• Experience in food service, retail, or team leadership is a plus
• Basic math and computer skills
• A calm, focused leader who can think fast and act smart
• A great attitude and commitment to keeping things clean, safe, and fun

Why You'll Love It Here:

• Competitive pay
• Flexible scheduling
• Growth and training opportunities
• 401k
• Mental health support with 10 free BetterHelp sessions
• Paid time off, healthcare options, and discounts
• A fun, respectful work culture where YOU make a difference

Requirements:

• Must follow uniform standards
• Ability to work on your feet and operate basic restaurant equipment
• Passion for delivering fast, friendly service and high-quality food

Pay: $17-$19

Be the reason someone smiles with their coffee. Step into leadership—apply today and grow with us at Dunkin’!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.