Shift Leader

Taco Bell; Town of Chester (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Unique culture fostering creativity

Opportunities for personal development

Connection with fans through passions such as sports, gaming, and music

Job summary

Taco Bell seeks a Shift Leader in Chester, NY to assist in managing shifts and ensuring customer satisfaction while following company policies. This role requires supervisory experience in the Quick Service Restaurant industry and involves actively training employees and motivating teams.

The ideal candidate is passionate about customer service, has strong communication skills, and demonstrates a commitment to a safe and quality work environment. Join Taco Bell to thrive in a unique culture that promotes growth and creativity.

Qualifications

• Must be at least 18 years of age.
• Supervisory experience in the Quick Service Restaurant industry or retail.
• Attendance and punctuality are a must.

Responsibilities

• Maintaining fast, accurate service and positive guest relations.
• Motivates and trains team members.
• Ensures compliance with company standards for equipment and facilities.

Skills

Supervisory experience

Basic business math skills

Good communication skills

Enthusiastic and willing to learn

Team player

Strong work ethic

Customer satisfaction commitment

Job description

Job Description

Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands‑on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.

Responsibilities of the Shift Leader Position

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• Ensures a safe working environment by role modeling and requiring safe work behaviors.
• Motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
• Ensures food quality and 100% customer satisfaction.
• Ensures complete and timely execution of corporate & local marketing plans.
• Champions recognition and motivation efforts.
• Provides regular feedback to the team and RGM.

Minimum Requirements

• Must be at least 18 years of age.
• Supervisory experience in the Quick Service Restaurant industry or retail environment.
• Attendance and punctuality a must.
• Basic business math skills.
• Good oral/written communication skills.
• Basic personal computer literacy.
• Enthusiasm and willing to learn.
• Team player.
• Strong work ethic.
• Commitment to customer satisfaction.

Benefits

• We are about more than just building restaurants—we connect with our fans through their passions including sports, gaming, and music.
• We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle.
• We foster a culture of authenticity and believe all people can make a difference.