Shift Leader

New County Road; Thomaston (ME); On-site; USD 21,008 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverage items

Job summary

The Wolak Group is looking for a Shift Leader for their Dunkin’ franchise in Thomaston, Maine. The ideal candidate will help lead a team dedicated to delivering exceptional customer service and ensure operational excellence. Employees enjoy competitive pay, flexible hours, and various benefits including health coverage and tuition reimbursement. Join a dynamic team that thrives on providing America’s favorite coffee and baked goods to our guests.

Qualifications

• Experience in a team leadership role preferred.
• Strong focus on customer service and guest satisfaction.
• Ability to train and coach others effectively.

Responsibilities

• Lead the team to deliver exceptional guest service.
• Train and coach new and existing team members.
• Ensure safe and quality food/drink service.

Skills

Team leadership

Customer service

Training and coaching

Job description

206 New County Road, Thomaston, Maine 04861

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from $15.25-$19.00/hr, inclusive of tips Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.