Shift Leader

Insomnia Cookies; Sugar Land (TX); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Job stability

Growth opportunities

Fun team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in Sugar Land, TX, is seeking a Shift Leader to join our bakery team at 2270 Lone Star Dr. You will lead operations during shifts, ensure top customer service, manage tasks for baking, cash handling, and crew coaching, and maintain a safe, clean environment for guests and staff.

The role emphasizes teamwork, growth opportunities, and a fun, fast-paced atmosphere with mentorship and daily pay options.

Qualifications

• At least 1 year of customer-service-focused experience.
• Experience with Point of Sales systems.
• Outstanding communication, time-management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results-oriented.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older.

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.
• Other duties as assigned.

Skills

Customer service

Communication

Time management

People skills

Leadership

Physical ability

Eligibility to work

Age 18+

Tools

POS systems

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Sugar Land, TX! We are actively interviewing Shift Leaders for our store located at 2270 Lone Star Dr, Sugar Land, TX 77479.

Shift Leader Perks

• Flexible part-time work schedules
• Pay-on-Demand (daily payment of shift earnings)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• Employee discount and free cookies with every shift

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.
• Other duties as assigned.

Desired Skills / Experience

• At least 1 year of customer-service-focused experience.
• Experience with Point of Sales systems.
• Outstanding communication, time-management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results-oriented.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older.

About the Company

Insomnia Cookies was founded in a college dorm room by student Seth Berkowitz. Over 20 years later, the company has become a cult brand known for its warm, delicious delivery all day and late into the night. With over 300 stores globally, Insomnia Cookies is revolutionizing the cookie game by truly 'Imagining What's Possible'.