Shift Leader

Curtis Hospitality Group; Spartanburg (SC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Meal discounts

Leadership training

Recognition and advancement

Job summary

Curtis Hospitality Group is seeking a Shift Leader for Burger King to lead the restaurant team during shifts and ensure a great guest experience. You will coach team members, manage shift execution, solve real-time problems, and uphold sales, service, quality, and profitability.

Responsibilities include leading the team, delivering fast service in a welcoming environment, monitoring service quality, and enforcing operating standards. Prior supervisory experience is preferred.

Qualifications

• Must be at least 18 years old.
• Strong communication and people skills.
• Ability to make decisions and solve problems during busy shifts.
• Dependability and willingness to lead by example.
• Commitment to guest service, safety, and operating standards.

Responsibilities

• Lead the team through the shift and assign people where they are needed most.
• Deliver fast, friendly, accurate service in a clean and welcoming environment.
• Coach team members in the moment and reinforce performance expectations.
• Execute Burger King operating standards and the shift plan.
• Monitor speed of service, order accuracy, food quality, cleanliness, and guest experience.
• Follow cash-handling and security procedures.
• Support inventory management, product receiving, and restaurant readiness.
• Respond to guest concerns professionally and resolve issues quickly.
• Complete required shift documentation and communicate important information to the management team.
• Support opening, closing, and other operational responsibilities as assigned.

Skills

Communication skills

Leadership

Decision making

Dependability

Job description

Shift Leaders are responsible for leading the restaurant team during assigned shifts and making sure the restaurant is ready to deliver a great guest experience. You will coach team members, manage shift execution, solve problems in real time, and help protect sales, service, quality, and profitability.

Shift Leader

Burger King | Curtis Hospitality Group

The Opportunity

Shift Leaders are responsible for leading the restaurant team during assigned shifts and making sure the restaurant is ready to deliver a great guest experience. You will coach team members, manage shift execution, solve problems in real time, and help protect sales, service, quality, and profitability.

What You'll Do

• Lead the team through the shift and assign people where they are needed most.
• Deliver fast, friendly, accurate service in a clean and welcoming environment.
• Coach team members in the moment and reinforce performance expectations.
• Execute Burger King operating standards and the shift plan.
• Monitor speed of service, order accuracy, food quality, cleanliness, and guest experience.
• Follow cash-handling and security procedures.
• Support inventory management, product receiving, and restaurant readiness.
• Respond to guest concerns professionally and resolve issues quickly.
• Complete required shift documentation and communicate important information to the management team.
• Support opening, closing, and other operational responsibilities as assigned.

What Success Looks Like

• The shift runs smoothly, with the team positioned effectively.
• Guests receive fast, accurate, and friendly service.
• Food quality, cleanliness, safety, and brand standards are consistently maintained.
• Team members understand expectations and receive timely coaching.
• Cash, inventory, and other shift controls are handled accurately.

What We're Looking For

Required

• At least 18 years old.
• Strong communication and people skills.
• Ability to make decisions and solve problems during busy shifts.
• Dependability and willingness to lead by example.
• Commitment to guest service, safety, and operating standards.

Preferred

• Previous restaurant, retail, or fast-paced service experience.
• Previous supervisory or team-lead experience.

Why Curtis Hospitality Group

• Weekly pay available.
• Flexible scheduling.
• Meal discounts, where applicable.
• Leadership training and development.
• Recognition and opportunities for advancement.
• Paid time off and health/retirement benefits, based on eligibility.

Career Growth

Strong Shift Leaders can grow into Assistant Manager and Restaurant General Manager roles.