Shift Leader

Dunkin' | PSP Franchising LLC; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee (PSP Franchising LLC) is hiring a Shift Leader in San Antonio, TX. The role focuses on coaching Crew Members to uphold brand standards, guiding the shift operations, and delivering a great guest experience from start to finish.

You will set goals, assign duties, and provide timely feedback to drive performance and growth within a fast-paced Dunkin’ environment. This on-site position offers opportunities for advancement for hardworking teammates.

Qualifications

• Coaches Crew Members to meet brand standards and deliver friendly guest experiences.
• Sets goals, assigns tasks, and motivates the team on shift.
• Provides timely feedback to foster performance and growth.

Responsibilities

• Coach crew members to execute operational Brand standards.
• Ensure guest experience is friendly and efficient during the shift.
• Set goals, assign tasks, and monitor performance throughout the shift.

Skills

Team leadership

Coaching

Guest experience

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard