Shift Leader

Dunkin'; Janesville (WI); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Tuition discounts

Employee discounts

Career growth

Job summary

Dunkin’ in Janesville is seeking a Shift Leader to guide teams during a fast-paced service period. You’ll lead by example, train crew, and ensure guests receive top-tier coffee and friendly, efficient service.

This role offers flexible hours, paid training, and opportunities to grow into management, plus employee discounts. Prior food service or retail leadership is a plus and a positive attitude helps the whole team.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership

Communication

Customer service

Multitasking

Job description

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running! Location: Dunkin' #350431 Part-Time or Full-Time | Competitive Pay + Growth OpportunitiesWhy Dunkin’?America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!Perks & Benefits:Pay Range: $12 per hour - $14 per hour + tipsFlexible schedulingPaid training and developmentDiscounted tuition for you and your family through SNHUEmployee discounts on all your Dunkin’ favoritesOpportunities to grow into management rolesWhat You’ll Do:As a Shift Leader, you’ll be the go-to person during your shift, helping to:Lead by example and support your team in delivering top-notch guest serviceKeep operations running smoothly - prepping food, managing inventory, or handling cashTrain and coach crew members to be their bestEnsure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standardsStep in for the manager when needed, help make key decisionsWhat You Bring to the Table:Previous experience in food service or retail (leadership experience is a plus!)A positive attitude and strong communication skillsAbility to multitask and stay cool under pressureWillingness to work flexible hours, including early mornings, weekends, and holidaysA team-first mindset and a passion for great coffee and customer serviceReady to Lead the Way?If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!