Shift Leader

Turning Point Community Programs; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Turning Point Community Programs in Rancho Cordova, CA is seeking a Swing Shift Program Lead to oversee scheduling and operations under the Program Director. The role includes staff coverage, performance input, weekly updates with the Team Leader, and after-hours on-call support for clients in crisis.

A strong background in mental health services and leadership is required. The position emphasizes case management, oversight of PM staff, and efficient paperwork, with regular shift coordination

Qualifications

• High school diploma or GED with 4+ years in mental health services with increasing leadership responsibilities.
• California driver’s license with current vehicle insurance/registration if driving.
• Reliable transportation capable of passing vehicle safety inspection if older than five years.

Responsibilities

• Provide leadership in the absence of the Team Leader and guide clients and staff.
• Review and track staff progress notes and secure coverage for absences.
• Assist in preparing staff performance evaluations and participate in hiring PM staff.
• Coordinate PM medication runs and manage a small caseload as needed.
• Offer after-hours on-call support for client crises and ensure safe, holistic care.
• Complete paperwork promptly and maintain safety and well-being of clients and staff.

Skills

Leadership

Scheduling

Team coordination

Case management

Counseling

Communication

Documentation

Education

High school diploma or GED

Job description

GENERAL PURPOSE

Under the administrative supervision of the Program Director or designee, this position is responsible for oversight of swing shift operations, scheduling, and assisting the Program Director.

Under the administrative supervision of the Program Director or designee, this position is responsible for oversight of swing shift operations, scheduling, and assisting the Program Director.

DISTINGUISHING CHARACTERISTICS

This is an at-will leadership position within a program. Additionally, this position is responsible for the day-to-day scheduling of assigned staff who perform the established duties of the program.

Essential Duties And Responsibilities – (illustrative Only)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class

• In the absence of the Team Leader, provides leadership and direction for clients/staff as assigned.
• Reviews and tracks staff progress notes.
• Secures coverage for absent staff members.
• Assists team leader by providing input in preparation of staff performance evaluations.
• Meets with team leader weekly to provide updates.
• Assists in interviewing and decision making when hiring PM staff.
• Reviews and updates all PM shift forms.
• Reviews and sends all SIRs for this shift.
• Coordinates the PM medication runs.
• Carries a small caseload and provides case management services as required.
• Provides after hours ‘on-call’ support on a rotational basis for clients in crisis as needed.
• Interacts productively within the team in order to provide holistic case management services to an identified group of clients.
• Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program.
• Attends to the safety, health, and well-being of clients/staff.
• Completes paperwork as assigned in a timely manner.

Minimum Qualifications And Certifications & Licenses

Education, Training and Experience

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or completion of an accredited GED program with a minimum of 4 years of varied experience as a provider of mental health services in positions with increasing leadership roles desired.

Licenses; Certificates; Special Requirements:

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule: Sunday to Thursday 8:00 am to 4:30 pm

Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670