Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Prattville (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a locally owned Dunkin' franchise as a Shift Leader, where you'll coach team members, ensure excellent guest satisfaction, and contribute to a dynamic, team-oriented environment. This role offers growth potential for hardworking individuals.

Benefits

Competitive Wages

Team-Oriented Environment

Growth Potential

Qualifications

• Experience in a cafe or quick service restaurant preferred.

Responsibilities

• Coaching Crew Members to execute operational brand standards.
• Providing excellent guest satisfaction and service speed.
• Meeting safety and sanitation standards.

Skills

Guest Satisfaction

Teamwork

Motivation

Education

Cafe or Quick Service Restaurant Experience

Job description

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages, as well as an array of bagels, breakfast sandwiches, and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high-energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wages and benefit programs that can vary among franchisees.

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational brand standards and deliver a great and friendly guest experience. They will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback.

Benefits of working for a Dunkin' franchisee :

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Responsibilities include:

• Providing excellent guest satisfaction, service speed, and product quality
• Having previous experience working in a cafe or quick service restaurant preferred
• Showing passion about results by setting compelling targets and delivering on commitments
• Meeting safety and sanitation standards
• Anticipating and understanding guests’ needs and exceeding their expectations