Shift Leader

Catalyst West; Portland (OR); On-site; USD 40,000 - 56,000; Full time

Job summary

Catalyst West in Portland, OR is seeking a full-time Shift Leader to oversee daily operations, motivate the shift team, and ensure production targets are met. You’ll coordinate scheduling, inventory, and frontline problem solving.

You’ll work in a collaborative office environment with a focus on client service, project coordination, and using standard office tools. Strong communication and leadership under pressure are essential.

Qualifications

• High school diploma or equivalent required.
• Previous leadership experience preferred.
• Strong communication skills necessary.

Responsibilities

• Manage and motivate the shift team.
• Ensure production targets are met.
• Handle scheduling and inventory.
• Address operational issues during the shift.
• Coordinate client communication and project support.

Skills

Leadership experience

Communication skills

Working under pressure

Teamwork

Customer service

Inventory management

Education

High school diploma or equivalent

Tools

Project management software

Communication platforms

Client service tools

Job description

Catalyst West, a tech company in Portland, OR, seeks a full-time Shift Leader to oversee operations and ensure smooth daily functions.

As a Shift Leader, you'll manage and motivate your team to meet production targets and maintain high quality standards. You'll also handle scheduling, inventory, and operational issues during your shift.

You'll work in our Portland office, collaborating with a dedicated team of professionals to deliver exceptional service to clients. Your primary tasks will involve client communication, project coordination, and support for various initiatives. You'll use a range of tools, including project management software, communication platforms, and client service tools, to streamline your workflow and enhance productivity. The office environment is modern and collaborative, featuring open workspaces, comfortable seating, and access to amenities like a kitchen, break room, and relaxation areas. To succeed in this role, you'll need strong communication skills, a proactive attitude, and the ability to work well under pressure. Previous experience in a client-facing role is preferred, but not required.

The annual compensation for this position ranges from $40,000 to $56,402, with benefits not yet detailed. Employees in this role typically perform a variety of tasks, including data entry, customer service, and administrative support. They may use standard office software such as Microsoft Office Suite for their daily work. The workplace is an office environment, and candidates should have a high school diploma or equivalent, along with basic computer skills. Additional requirements may include experience in a similar role or specific certifications, depending on the employer.

To succeed, you should have previous leadership experience, excellent communication skills, and the ability to work under pressure. You should also be comfortable with basic inventory management and committed to teamwork and customer service.

• Manage and motivate the shift team
• Ensure production targets are met
• Handle scheduling and inventory
• Address operational issues during the shift
• Previous leadership experience
• Excellent communication skills
• Ability to work under pressure
• Comfortable with basic inventory management
• Strong commitment to teamwork and customer service