Shift Leader

Papa Johns; Cumberland (MD); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Bi-weekly direct deposit

Flexible hours

Ongoing training

Employee discounts

Job summary

Papa John's is seeking a Shift Leader to oversee daily restaurant operations, drive exceptional customer experiences, and lead a fast-paced team. You will coach staff, ensure food quality, and help manage inventory while maintaining a positive, efficient workplace.

The role requires leadership experience in food service, flexibility to work evenings, weekends, and holidays, and strong communication and organizational skills. Join us to grow with a brand known for its people and pizza excellence.

Qualifications

• Experience in the food service industry.
• Must be authorized to work in the U.S.
• Availability to work nights, weekends, and holidays as needed.
• Leadership experience in a restaurant or service-oriented environment is preferred.
• Strong communication and organizational skills.

Responsibilities

• Train and coach team members to enhance their skills and performance.
• Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
• Ensure food quality and customer service standards are met.
• Assist in inventory management, including placing orders when necessary.
• Supervise and coordinate team members during your shift to ensure smooth operations.

Skills

Leadership

Food service

Communication

Organizational skills

Job description

Bring your flavor!

We want you to join our vibrant team as a Shift Leader at Papa John's. We're looking for passionate, energetic individuals to take charge and oversee our restaurant operations. You’ll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment. This is the perfect opportunity to grow your career in the food service industry!

We Also Deliver Tasty Rewards, Including

• Bi-weekly paycheck with direct deposit.
• Flexible hours.
• Ongoing training programs.
• Papa John's retail perks and discounts, both on and off the clock.

Why Join Us? At Papa John's, we’re more than just pizza – we’re about growth, team spirit, and delivering top notch experiences for our customers. If you have what it takes to lead a team, thrive under pressure, and grow with a company that values its employees, we want to hear from you!

Compensation:

$16 - $19 hourly

Qualifications

• Experience in the food service industry.
• Must be authorized to work in the U.S.
• Availability to work nights, weekends, and holidays as needed.
• Leadership experience in a restaurant or service-oriented environment is preferred.
• Strong communication and organizational skills.

Responsibilities

• Train and coach team members to enhance their skills and performance.
• Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
• Ensure food quality and customer service standards are met.
• Assist in inventory management, including placing orders when necessary.
• Supervise and coordinate team members during your shift to ensure smooth operations.