Shift Leader

Insomnia Cookies LLC; Omaha (NE); On-site; USD 30,000 - 45,000; Part time

Job summary

As a Shift Leader at a leading bakery brand in Omaha, you'll oversee operations while providing excellent customer service. With a focus on team leadership, you'll ensure quality products and create a fun environment. Flexible schedules, daily pay, and opportunities for growth await you in this exciting role.

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with a growing company

Achievable growth/promotion opportunities

Employee discount and FREE cookies

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Experience with Point of Sale systems is preferred.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership and train team members.
• Manage cash handling and ensure safe food practices.

Skills

Customer service

Communication

Time management

Leadership

Detail-oriented

Job description

As a Shift Leader at our brand new Omaha, NE store located at3863 Farnam St, Omaha, NE 68131, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OUR SWEET SHIFT LEADER PERKS:

• Flexible part-time work schedules

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

• Paid vacation and sick time off

• Interactive training & mentorship

• Pet insurance for your furry loved ones

• Job stability with a rapidly growing and reputable company

• Achievable growth/promotion opportunities

• You get to work in a fun, exciting team environment

• Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

• Support and work alongside the Cookie Crew

• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of working experience in a customer service focused role

• Point of Sale systems experience

• Outstanding communication, time management, and people skills

• Outgoing/friendly/patient demeanor

• Detail focused and results-oriented

• Ability to lead-by-example and motivate others

• Ability to lift up to 40 lbs.

• Legally eligible to work in the United States

• Must be 18 years or older to be employed