Shift Leader

BBQ Holdings, Inc.; Council Bluffs (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading restaurant chain is looking for a Shift Leader to oversee operations and manage personnel during shifts. The successful candidate will ensure adherence to quality standards and foster a great guest experience. This part-time role demands strong leadership skills and a commitment to maintaining high service standards.

Qualifications

• Must have a valid driver's license and car insurance.
• NRA ServSafe food and alcohol certifications preferred.
• 2 years of restaurant or equivalent experience preferred.

Responsibilities

• Supervise employees during scheduled shifts.
• Ensure compliance with company policies and procedures.
• Create exceptional guest service.

Skills

Time management

Organizational skills

Guest service

Communication skills

Detail oriented

Education

High School diploma or equivalent

Job description

Join to apply for the Shift Leader role at BBQ Holdings, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Shift Leader role at BBQ Holdings, Inc.

The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest.

Primary Accountabilities

• Supervise employees during scheduled shifts.
• Adhere to Company policies and procedures.
• Responsible for keeping the restaurant clean and always maintained.
• Guest resolution
• Adhere to all Company standard operating procedures.
• Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution.
• All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality.
• Create exceptional Guest service.
• Achieves financial results through systems and standards.
• Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses.
• COG, labor and total operating expenses.
• Perform all duties as assigned.
  
  

KNOWLEDGE, SKILLS, & ABILITIES (Please indicate if required or preferred):

• Education/Certifications:
• High School diploma or equivalent is required.
• Valid driver's license and car insurance is required.
• Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
• NRA ServSafe food and alcohol certifications preferred.
• Experience:
• 2 years of restaurant or equivalent experience is preferred.
• Skills/Competencies:
• Demonstrated time management and organizational skills required
• Must be internally motivated and detail oriented with a passion for the Brand and for teaching others.
• Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required.
• Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required.
• Superior Guest service, communication and listening skills are required.
• Must be flexible and adaptable to change.
• Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays.
• Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at BBQ Holdings, Inc. by 2x

Get notified about new Shift Lead jobs in Council Bluffs, IA.

Council Bluffs, IA $18.50-$19.50 3 months ago

Council Bluffs, IA $18.50-$19.50 9 months ago

Retail Assistant Manager - Cannabis Dispensary

Customer Service Representative - State Farm Agent Team Member

Bellevue, NE $50,000.00-$75,000.00 2 years ago

Airport Customer Service Agent (DL) - OMA PT

Associate Director, Quality Assurance Team Lead

Customer Relations Representative - State Farm Agent Team Member

Council Bluffs, IA $45,000.00-$65,000.00 3 months ago

Customer Service Representative - State Farm Agent Team Member

Council Bluffs, IA $48,000.00-$61,000.00 10 months ago

Customer Relations Representative - State Farm Agent Team Member

Papillion, NE $65,000.00-$95,000.00 2 years ago

Council Bluffs, IA $19.00-$26.00 5 days ago

Customer Service Representative - Work From Home in Nebraska

Customer Service Representative - State Farm Agent Team Member

Omaha, NE $79,400.00-$130,900.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.