Shift Leader

Southern Rock Restaurants; Olde West Chester (OH); Presencial; USD 17.000 - 25.000; Tempo integral

Resumo da vaga

Southern Rock Restaurants in Ohio is seeking a Shift Leader to guide restaurant teams toward exceptional service and quality food in a clean, safe environment.

You may work in various roles during shifts, supervise opening and closing procedures, monitor labor and inventory, and address guest concerns with the General Manager.

Qualificações

• Team player with strong communication and a desire to learn and grow.
• Ability to stand up to 10 hours and lift up to 50 lbs.
• Reliable transportation required.

Responsabilidades

• Lead, coach, and train team members to ensure operational execution.
• Monitor labor metrics and sales throughout the shift.
• Oversee opening and closing duties and cash handling.
• Maintain food safety and sanitation standards.
• Provide exceptional guest experiences and resolve issues with the GM.

Conhecimentos

Teamwork

Communication

Desire to learn

Descrição da vaga

Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.

Description Of Position

The Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.

Key Duties And Responsibilities

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each of these areas.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Other Requirements

• Must be able to stand for up to 10 hours consecutively.
• Must be able to lift up to 50 lbs. Some lifting may be overhead.
• Must have reliable transportation.

Compensation And Benefits

• Full-time team members are eligible for medical, 401k, and vacation pay after one year.
• Hourly compensation plus tips.
• Flexible hours- no late nights!