Shift Leader

McAlister's Deli; West Chester Township (OH); Presencial; USD 17.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

401k

Vacation pay after one year

Resumo da vaga

Southern Rock Restaurants is seeking a Shift Leader to support restaurant teams in delivering exceptional service and high-quality food in a clean, safe environment. You may work across different team positions and will oversee full and partial shifts, including opening and closing procedures, inventory, and food safety adherence.

Responsibilities include leading and coaching staff, meeting labor targets, maintaining hygiene standards, and ensuring guest satisfaction through the Six Service

Qualificações

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsabilidades

• Lead, monitor, coach and train team members to ensure operational execution.
• Adhere to scheduled labor metrics while monitoring sales during the shift.
• Ensure cleaning duties are completed thoroughly and with integrity.
• Work hands-on across restaurant positions and oversee opening/closing tasks.
• Maintain guest satisfaction by following service standards and guest experience protocols.
• Handle guest issues and report to General Manager promptly.
• Monitor food safety practices and temperature logs.

Conhecimentos

Team player

Strong communication

Leadership

Desire to learn and grow

Descrição da vaga

Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.Description of PositionThe Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.Key Duties and ResponsibilitiesLeading, monitoring, coaching and training team members to ensure operational execution.Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.Proficient in all restaurant positions and work hands-on with team members in each of these areas.Works as part of a team to provide an exceptional Guest experience to our patrons.Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.Performs opening and closing managerial duties including readiness checklists and cash handling duties.Handles Guest issues or conflicts and reports them to the General Manager immediately.Places, checks in, and stores food and orders.Completes daily temperature line checks to ensure food safety practices are adhered to.Help maintain a safe, clean, and fun work environment.Communicate effectively to the management team regarding essential information impacting the business.Report any team member issues or concerns to the General Manager.QualificationsTeam player who works well with others.Positive energy with a strong desire to learn and grow.Strong communication skills.Other RequirementsMust be able to stand for up to 10 hours consecutively.Must be able to lift up to 50 lbs. Some lifting may be overhead.Must have reliable transportation.Compensation and BenefitsFull-time team members are eligible for medical, 401k, and vacation pay after one year.Hourly compensation plus tips.Flexible hours- no late nights!