Enable job alerts via email!

Shift Leader

Edible Arrangements

North Haven (CT)

On-site

USD 35,000 - 50,000

Full time

2 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Edible Arrangements is seeking a Shift Leader for our North Haven location. The role involves crafting an exceptional in-store experience and managing day-to-day operations. Ideal candidates have a customer-first attitude and experience leading teams in a dynamic environment.

Qualifications

1-2 years of supervisory experience in retail, food service, or hospitality.
Comfortable with hands-on responsibilities, including food prep and visual merchandising.
Availability for flexible scheduling, including weekends and holidays.

Responsibilities

Greet customers and assist with product selections.
Lead and support team members to ensure smooth operations.
Ensure compliance with safety, sanitation, and food handling standards.

Skills

Customer-first mindset

Strong communication skills

Organizational skills

Education

High school diploma or equivalent

Join to apply for the Shift Leader role at Edible Arrangements

Continue with Google Continue with Google

5 days ago Be among the first 25 applicants

Join to apply for the Shift Leader role at Edible Arrangements

Corporate Owned Location

Who are we and what do we do?

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.

No matter the occasion or moment, there’s an edible for that.

Through all our incredible years, we’ve remained committed to our 5Ps:

Our promise – Experiences that WOW.
Our products –Remarkably fresh.
Our places – Interactive and creative.
Our People – Create special memories.
Our purpose –To celebratewhat’sgood in life

Purpose

As a Shift Leader, you’ll be at the heart of creating a seamless, joyful in-store experience for every guest—whether they’re stopping in for an Edible Arrangement, a fresh cup of coffee, or a thoughtful gift. This role combines hands-on customer service, operational leadership, and creative product preparation in a fast-paced, team-oriented environment.

You’ll take an active role in daily store operations, guiding team members, serving customers, and ensuring everything from food prep to visual displays runs smoothly.

If you love leading a team, delighting customers, and staying busy with a variety of hands-on tasks, you’ll make a great Shift Lead.

Store Location: This role will be based out of our Corporate Store in New Haven, CT

Store Address: 101 Washington Avenue, North Haven CT 06473

Responsibilities

Greet every customer with warmth and enthusiasm; assist with product selections and personalized gift suggestions
Take and process orders in-store, online, and over the phone
Prepare and package a variety of edible products, following brand guidelines and portion standards
Support the creation of simple, ready-made floral arrangements and maintain any floral displays as needed
Keep product displays neat, well-stocked, and visually appealing
Lead and support team members during your shift to ensure smooth operations and excellent customer service
Delegate tasks, manage workflow, and handle escalations in the absence of the General Manager
Help onboard and train new team members
Ensure compliance with safety, sanitation, and food handling standards
Work collaboratively with the General Manager and team to deliver a top-tier guest experience
Maintain cleanliness and organization throughout the store

Requirements

1–2 years of experience in a shift leader or supervisory role in retail, food service, or hospitality
Customer-first mindset with strong communication and service skills
Ability to thrive in a fast-paced, multitasking environment
Comfort with hands-on responsibilities including food prep, visual merchandising, and light floral work
Strong organizational skills and attention to detail
Availability to work a flexible schedule, including weekends and holidays
High school diploma or equivalent required
Food handling or ServSafe certification is a plus

Physical Requirements

Ability to conduct frequent lifting, carrying and/or pushing objects weighing up to 50 lbs.
Ability to perform frequent standing, walking, bending, reaching, and scooping throughout assigned shifts.
Must be able to stand for long periods of time, up to 85% of the work shift.

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Retail

Referrals increase your chances of interviewing at Edible Arrangements by 2x

Continue with Google Continue with Google