Shift Leader

Goodwin Recruiting; New Martinsville (WV); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Meal discounts

Health insurance (medical)

Dental insurance

Vision insurance

Paid training

Advancement opportunities

Flexible scheduling

Job summary

Goodwin Recruiting is seeking a Shift Leader for a respected restaurant group in West Virginia. You will help run daily operations, supervise crew, and ensure top-notch guest service in a fast-paced environment.

This role offers growth into management, hands-on leadership, training, and opportunities to influence positive guest experiences while maintaining safety and high standards.

Qualifications

• Experience in customer service or fast-food.
• Strong communication and teamwork skills.
• Ability to lead and influence others.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Must meet minimum age requirements for managerial roles.

Responsibilities

• Lead and motivate crew to deliver guest service.
• Oversee daily operations including food safety and speed.
• Provide coaching and training to new team members.
• Handle basic cash tasks and assist with inventory.
• Address guest concerns promptly and professionally.
• Ensure compliance with safety and labor standards.

Skills

Customer service

Communication

Teamwork

Leadership

Problem-solving

Flexibility

Tools

POS systems

KVS

Scheduling software

Job description

Shift Leader

Join a respected restaurant group as a Shift Leader, where you’ll play a key leadership role at the heart of the action. This is an excellent opportunity to develop your skills, lead a team, and grow professionally within a supportive, well-established organization.

Shift Leader Benefits & Compensation

• Competitive hourly wage
• Meal discounts
• Paid training and leadership development programs
• Advancement opportunities into management roles
• Health, dental, and vision insurance (based on eligibility)
• Flexible scheduling options

Shift Leader Requirements & Qualifications

• Customer service or food service experience within the FAST FOOD industry
• Strong communication, teamwork, and problem-solving skills
• Ability to lead and influence others
• Flexibility to work mornings, evenings, weekends, and holidays
• Must meet minimum legal age requirements for managerial roles

Shift Leader Preferred Background & Skills

• Prior FAST FOOD restaurant experience
• Familiarity with restaurant systems (such as POS, KVS, or scheduling software)
• Previous leadership or supervisory experience

Shift Leader Day-to-Day Responsibilities

• Lead and motivate crew members to deliver consistent performance and top-notch guest service
• Oversee daily operations, ensuring food safety, quality, cleanliness, and speed of service
• Provide coaching, on-the-job training, and support for new team members
• Handle basic cash management tasks and assist with inventory counts and waste tracking
• Address guest concerns promptly and professionally, driving guest satisfaction
• Ensure compliance with safety, health, and labor standards while maintaining a safe environment