Shift Leader

Goodwin Recruiting; Hermitage (Mercer County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Hourly wage

Meal discounts

Training & leadership programs

Advancement into management

Health insurance

Flexible scheduling

Job summary

Goodwin Recruiting seeks a Shift Leader for a respected restaurant group to lead a team, deliver exceptional guest service, and drive daily operations with a focus on safety and quality.

You will coach team members, manage shift workflows, and assist with basic cash handling and inventory tasks while supporting professional growth and advancement within a dynamic organization.

Qualifications

• Customer service or food service experience within the FAST FOOD industry.
• Strong communication, teamwork, and problem-solving skills.
• Ability to lead and influence others.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Must meet minimum legal age requirements for managerial roles.

Responsibilities

• Lead and motivate crew members to deliver consistent performance and top-notch guest service.
• Oversee daily operations, ensuring food safety, quality, cleanliness, and speed of service.
• Provide coaching, on-the-job training, and support for new team members.
• Handle basic cash management tasks and assist with inventory counts and waste tracking.
• Address guest concerns promptly and professionally, driving guest satisfaction.
• Ensure compliance with safety, health, and labor standards while maintaining a safe environment.

Skills

Customer service experience

Food service experience

Strong communication

Teamwork

Problem-solving

Leadership ability

Flexible scheduling

Age requirement awareness

Tools

POS systems

KVS scheduling software

Job description

Shift Leader

Join a respected restaurant group as a Shift Leader, where you'll play a key leadership role at the heart of the action. This is an excellent opportunity to develop your skills, lead a team, and grow professionally within a supportive, well-established organization.

Shift Leader Benefits & Compensation

• Competitive hourly wage
• Meal discounts
• Paid training and leadership development programs
• Advancement opportunities into management roles
• Health, dental, and vision insurance (based on eligibility)
• Flexible scheduling options

Shift Leader Requirements & Qualifications

• Customer service or food service experience within the FAST FOOD industry
• Strong communication, teamwork, and problem-solving skills
• Ability to lead and influence others
• Flexibility to work mornings, evenings, weekends, and holidays
• Must meet minimum legal age requirements for managerial roles

Shift Leader Preferred Background & Skills

• Prior FAST FOOD restaurant experience
• Familiarity with restaurant systems (such as POS, KVS, or scheduling software)
• Previous leadership or supervisory experience

Shift Leader Day-to-Day Responsibilities

• Lead and motivate crew members to deliver consistent performance and top-notch guest service
• Oversee daily operations, ensuring food safety, quality, cleanliness, and speed of service
• Provide coaching, on-the-job training, and support for new team members
• Handle basic cash management tasks and assist with inventory counts and waste tracking
• Address guest concerns promptly and professionally, driving guest satisfaction
• Ensure compliance with safety, health, and labor standards while maintaining a safe environment