Shift Leader

Goodwin Recruiting; Cortland (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly wage

Meal discounts

Paid training

Advancement opportunities

Health insurance

Flexible scheduling

Job summary

Goodwin Recruiting is seeking a Shift Leader for a respected restaurant group in Ohio. You will lead a team during peak hours, ensuring guest satisfaction and smooth operations while upholding food safety and quality standards.

This role emphasizes leadership development within a supportive organization, with opportunities for advancement and benefits that may include meal discounts, training, and flexible scheduling. Prior FAST FOOD leadership experience is preferred.

Qualifications

• Experience in FAST FOOD industry or high-volume quick-service environment.
• Strong communication and interpersonal skills with a focus on guest service.
• Ability to motivate and influence team members to deliver consistent results.

Responsibilities

• Lead and motivate crew to deliver top-notch guest service.
• Oversee daily operations including food safety, quality, cleanliness, and speed of service.
• Coach and onboard new team members, providing hands-on training.

Skills

Customer service

Leadership

Communication

Teamwork

Problem-solving

Job description

Shift Leader

Join a respected restaurant group as a Shift Leader, where you’ll play a key leadership role at the heart of the action. This is an excellent opportunity to develop your skills, lead a team, and grow professionally within a supportive, well-established organization.

Shift Leader Benefits & Compensation

• Competitive hourly wage
• Meal discounts
• Paid training and leadership development programs
• Advancement opportunities into management roles
• Health, dental, and vision insurance (based on eligibility)
• Flexible scheduling options

Shift Leader Requirements & Qualifications

• Customer service or food service experience within the FAST FOOD industry
• Strong communication, teamwork, and problem-solving skills
• Ability to lead and influence others
• Flexibility to work mornings, evenings, weekends, and holidays
• Must meet minimum legal age requirements for managerial roles

Shift Leader Preferred Background & Skills

• Prior FAST FOOD restaurant experience
• Familiarity with restaurant systems (such as POS, KVS, or scheduling software)
• Previous leadership or supervisory experience

Shift Leader Day-to-Day Responsibilities

• Lead and motivate crew members to deliver consistent performance and top-notch guest service
• Oversee daily operations, ensuring food safety, quality, cleanliness, and speed of service
• Provide coaching, on-the-job training, and support for new team members
• Handle basic cash management tasks and assist with inventory counts and waste tracking
• Address guest concerns promptly and professionally, driving guest satisfaction
• Ensure compliance with safety, health, and labor standards while maintaining a safe environment