Shift Leader

Dunkin' | Andrade Group; Milford (NH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within…

Job summary

Dunkin' franchisee in Milford, NH is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and a positive guest experience. The role involves setting goals, assigning tasks, and delivering timely feedback to drive team performance.

Join a team-focused environment with opportunities for growth within the company as a key member of daily operations and guest service excellence.

Qualifications

• Coaches Crew Members to meet brand standards and deliver a great guest experience.
• Sets goals, assigns tasks and provides timely feedback.
• Encourages teamwork and motivates others to celebrate successes.

Responsibilities

• Coaches Crew Members to execute operational Brand standards and deliver a friendly guest experience.

Skills

Leadership

Customer service

Coaching

Communication

Tools

POS system

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard