Shift Leader

Dunkin' | Oracle Management; Farmington (ME); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth opportunities

Job summary

Dunkin' franchise in Farmington, Maine is seeking a Shift Leader to coach Crew Members during the shift, ensuring operational Brand standards and a friendly guest experience.

You will set goals, assign tasks, motivate the team, celebrate successes and provide timely feedback to help colleagues grow and deliver consistent service.

Qualifications

• Experience coaching or supervising team members.
• Ability to work in a fast-paced environment.
• Excellent guest service skills.

Responsibilities

• Coach Crew Members to meet brand standards and guest experience.
• Set goals and assign tasks during shifts.
• Motivate team and provide timely feedback.
• Celebrate successes and recognize good performance.

Skills

Team leadership

Customer service

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard