Shift Leader

Dunkin' | APS Investments; North Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a proactive Shift Leader to coach Crew Members, uphold brand standards, and ensure a friendly guest experience during busy shifts.

You will set goals, assign tasks, motivate teammates, and provide timely feedback. This role offers a clear path for growth within the company and a team-focused, fast-paced work environment.

Qualifications

• Experience leading a shift and coaching a crew.
• Demonstrated commitment to guest service and brand standards.
• Strong communication and feedback skills.

Responsibilities

• Coach Crew Members during shifts to meet brand standards.
• Assign tasks, set goals, and monitor performance.
• Provide timely feedback and recognize successes.
• Deliver a friendly guest experience and resolve issues.

Skills

Leadership

Coaching

Customer service

Team motivation

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard