Shift Leader

Jillamy; Mesquite, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Holidays

Job summary

Jillamy, Inc. is seeking an experienced warehouse operations lead to manage shift activities, set up and break down packaging lines, and ensure correct materials are used in accordance with SOPs.

You will supervise temporary staff, coordinate across shifts, and maintain safety and quality standards under tight timelines. The role requires forklift experience with a valid license, strong communication skills, and the ability to train others while upholding data accuracy.

Qualifications

• Minimum 3 years warehouse, contract packaging or leadership experience required.
• High School Diploma, GED or equivalent required.
• Ability to lift up to 50 pounds with appropriate equipment or assistance.
• Customer contact and prior experience preferred.
• Strong communication and interpersonal skills required.
• Must read, interpret and comply with written information and documents.
• Previous forklift experience required; valid forklift license/certification or training preferred.
• Attention to detail including accurate data and numbers.
• Organize/prioritize work to meet deadlines.
• Professional presence with the ability to diffuse difficult situations and solve problems.
• Ability to work independently and in a team.
• Experience with Microsoft Office and related technology.
• Ability to work under tight time constraints in a high-volume environment.

Responsibilities

• Set up and break down lines; lead dock workers daily.
• Pull correct material ensuring Lot, Item, and Location sensitivity.
• Understand and enforce SOPs across shifts.
• Facilitate effective communication across all shifts.
• Provide guidance to temporary staff.
• Operate forklift safely and assist operations as needed.
• Support day-to-day operations, troubleshooting, and tasks.
• Move temps around to increase output while maintaining safety.
• Deliver continuous quality checks and alert management to issues.
• Maintain regular attendance and punctuality.
• Operate across locations as required; follow company policies.

Skills

Warehouse leadership

Communication

Safety compliance

SOP adherence

Data accuracy

Team coordination

Problem solving

Microsoft Office

Training others

Education

High School Diploma or GED

Tools

Forklift operation

Forklift certification

Microsoft Office

Job description

This position is responsible for overall shift operations, including but not limited to setting up and breaking down packaging line based upon operation schedule. Ensuring correct material while adhering to standard operating procedures. Will have oversight and monitoring of temporary employees. Must have strong attention to detail and quality assurance. Responsible to ensure strong communication and follow up across shifts. Often responsible for “hand’s-on” tasks and duties to ensure efficient and safe operations

Responsibilities/Duties/Functions/Tasks:

• Responsible for setting up/breaking down line.
• Lead and direct dock workers during daily operations
• Pull correct material and ensuring Lot sensitive, Item sensitive and Location sensitive information.
• Understand SOPs and properly instituting them.
• Facilitate effective and timely communication across all shifts.
• Provide Temporary employee guidance.
• Responsible for safe forklift operation and to assist operations when needed.
• Supports employees in day to day operations, tasks and troubleshooting.
• Ability to move temps around to increase output.
• Provides attention to detail and proactively address issues in a timely manner.
• Provides continuous quality checks and alerts management to issues.
• Regular attendance and punctuality are required.
• Operates safely in all conditions.
• Other duties and projects as assigned.
• Follows company policies and procedures.

Requirements

• Minimum of 3 years warehouse, contract packaging or leadership experience required.
• High School Diploma, GED or equivalent required.
• Ability to lift up to 50 pounds with appropriate equipment or assistance.
• Customer contact and prior experience preferred.
• Strong communication and interpersonal skills required.
• Must respond well to questions and have ability to read, interpret and comply with written information and documents.
• Previous Forklift experience required. Must obtain and sustain valid forklift license and have ability to train others.
• Sharp attention to detail including accurate data and numbers.
• Ability to organize/prioritize work in order to productively and efficiently meet deadlines.
• Professional presence with the ability to diffuse difficult situations and problem solve effective solutions.
• Ability to work effectively independently and within a team environment.
• Experience with standard Microsoft Office and related technology.
• Ability to work in a constant state of alertness and in a safe manner.
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities.
• Ability to operate forklift with appropriate training. Valid forklift license/certification or training preferred.
• Must be authorized to work in the United States.
• Must be able to work flexible hours across all shifts, overtime, weekends, etc. based upon business operational demands.
• May be required to operate across various locations.

Benefits:

Generous competitive benefits package, including Medical, Dental, Vision, Rx plans, Short Term & Long Term Disability Insurances, 401(k) plan with Employer Match, Voluntary Term Life/AD&D, Paid Time Off, Holidays, Direct Deposit, Annual Reviews, etc.

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis, including but not limited to race, age, color, religion, sex, marital status, national origin, citizenship, ancestry, non-job related handicap or disability or veteran status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, please advise Jillamy, Inc. Human Resources Department.