Shift Leader

Workstream; Mesquite (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Tips

Competitive Pay

In House Training and Development

Closed on Holidays

Discounted meals

Great Co-Workers!

Job summary

A leading restaurant in Texas seeks a Shift Leader to oversee in-store operations and ensure exceptional standards. The role involves greeting customers, recording orders, and working as part of a team to deliver quality service. Ideal candidates are energetic, positive, and flexible, with a strong commitment to customer satisfaction. Responsibilities include daily restaurant cleanliness and effective communication with team members. Join a dynamic environment that values hardworking individuals committed to excellence.

Qualifications

• Energetic, hard-working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning and working as a team player.
• Flexibility for day/night shifts, weekends, and holidays.
• Ability to stand for long hours and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, and serve food with a positive attitude.
• Input orders into a point-of-sale system and accept payments accurately.
• Work with the team to prepare subs following safety and sanitary requirements.
• Use kitchen machinery safely.
• Ensure restaurant cleanliness by performing daily duties.
• Communicate effectively to create schedules and train new employees.
• Handle customer concerns professionally.
• Maintain neat appearance by adhering to dress code.

Skills

Energetic

Team Player

Customer satisfaction commitment

Flexibility

Job description

Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift leaders must lead by example and execute systems and procedures with 100% integrity. As a Shift leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the "line employee" description.

• Tips
• Competitive Pay
• In House Training and Development
• Closed on Thanksgiving, Christmas, and Easter
• Discounted meals anytime
• Great Co-Workers!

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Requirements

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and night shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction