Shift Leader

Taco Bell; Meriden (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

Join Taco Bell as a Shift Leader, where you'll oversee restaurant operations and ensure customer satisfaction. This hands-on role requires strong leadership skills and a commitment to maintaining high standards of service. We foster a fun, engaging environment that encourages career growth and creativity.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail environments.
• Enthusiastic and eager to learn.

Responsibilities

• Maintain fast, accurate service and product quality standards.
• Motivate and train team members.
• Ensure food quality and customer satisfaction.

Skills

Communication

Teamwork

Customer Satisfaction

Basic Business Math

Job description

Company Summary: Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded in 1962 by Glen Bell, Taco Bell has grown to nearly 7,000 restaurants in the United States and over 400 in 27 countries outside the U.S. The company aims to open 2,000 more restaurants worldwide in the next decade. Taco Bell is driven by its Live Más culture, emphasizing innovation, customer focus, and passionate service.

What is "Live Más"?

Live Más embodies Taco Bell's culture of breakthrough thinking, innovation, and celebration of accomplishments. It emphasizes serving great food with energy and passion, fostering a fun and engaging environment for both employees and customers.

Job Description - About the Job:

Reporting to the Restaurant General Manager, the Shift Leader assists in managing restaurant shifts according to company policies to ensure customer satisfaction and maximize profits. The role involves hands-on training, responding to customer needs, and modeling appropriate behaviors.

Responsibilities of the Shift Leader Position:

• Maintain fast, accurate service, positive guest relations, and product quality standards.
• Ensure a safe working environment by modeling safe work behaviors.
• Motivate and train team members.
• Maintain equipment, facility, and grounds through preventative maintenance.
• Ensure food quality and customer satisfaction.
• Execute corporate and local marketing plans timely.
• Promote recognition and motivation efforts.
• Provide regular feedback to the team and RGM.

Minimum Requirements: Is This You?

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail environments.
• Reliable attendance and punctuality.
• Basic business math skills.
• Good communication skills, both oral and written.
• Basic computer literacy.
• Enthusiastic and eager to learn.
• Team player with a commitment to customer satisfaction.

Why Taco Bell?

We believe where you work matters. Join us in our mission to feed people's lives with Más! We connect with our fans through passions like sports, gaming, and music. We foster a culture of authenticity, creativity, and growth, encouraging employees to pursue their passions and develop new skills.