Shift Leader

Papa John's International , Inc.; Menifee (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Papa John's is seeking a Shift Manager in Menifee, California, to oversee restaurant operations and ensure high-quality service. This role includes supervising shifts, adhering to company policies, and contributing to profit goals while providing excellent customer experiences. Ideal candidates should have previous restaurant experience and be willing to work flexible hours.

Benefits

Paid Comprehensive Training

Flexible Schedules

Opportunity for Advancement and Pay Raises

Monthly Bonus Potential

Health & Dental insurance available

Team Member Incentives

Pizza Discounts

Qualifications

• High School diploma or GED preferred.
• Must be 18+ years old.
• Willing & able to work nights and weekends.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Supervises shifts ensuring high quality products and customer service.
• Adheres to company policies and ensures compliance with laws and ethical practices.
• Manages operations and cash management duties.
• Maintains product quality and meets profit goals.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Tools

POS Systems

Safe Food Handling

Money Handling

Food Preparation

Job description

• Full-Time and Part-Time opportunities with huge growth potential at several Southwest Riverside County locations
• Paid Comprehensive Training
• Flexible Schedules
• Opportunity for Advancement and Pay Raises
• Monthly Bonus Potential
• Health & Dental insurance available
• Team Member Incentives
• Pizza Discounts……YUM!

Shift Manager

The Shift Manager supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred
• Must be 18+ years old
• Willing & able to work nights and weekends
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication

• POS Systems
• Safe Food Handling
• Money Handling
• Fast-Paced Experience
• Food Preparation