Shift Leader

Nothing Bundt Cakes; Carlsbad (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Nothing Bundt Cakes is seeking a dedicated Shift Leader to enhance guest experiences and support bakery operations. This role involves collaborating with management and leading the team to uphold quality and drive sales in a warm, welcoming environment. The ideal candidate will possess strong leadership skills and a background in guest service. Join a growing family of over 500 bakeries across the U.S. and Canada.

Qualifications

• 1-3 years guest-facing experience in a retail, restaurant or food service environment.
• Experience in a lead role with managerial responsibilities.
• Basic proficiency in Microsoft Office tools.

Responsibilities

• Work alongside bakery management to ensure high-quality cakes and guest satisfaction.
• Direct work of team members, focusing on training and achieving productivity.
• Maintain compliance with bakery operation standards and culture.

Skills

Customer Service

Team Leadership

Coaching

Guest Experience

Technology Agility

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Education, Certifications and Work Experience Requirements:

· High school diploma or GED; post-secondary education is a plus.

· 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.

· Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.

· Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Join Our Growing Family

With more than 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.