Shift Leader

Popeyes; Markham (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Popeyes is seeking a Shift Leader to guide team members in delivering fast, friendly service and safe, high‑quality meals. You will greet guests, oversee order accuracy, and ensure cleanliness while modeling Popeyes’ Cajun Hospitality values.

Ideal candidates are dependable, eager to learn every area of restaurant operations, and able to work evenings, weekends, and holidays in a high-energy environment across shifts.

Qualifications

• Must be at least eighteen (18) years of age.
• Comfortable working in a fast-paced environment.
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Greets Guests with a smile while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior.
• Maintains health and safety standards in work areas.
• Demonstrate knowledge of the brand and menu items.
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve.
• Unloads and stocks inventory items as needed.
• Prompt and regular attendance on assigned shifts.
• Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes.

Skills

Customer service

Teamwork

Communication

Multitasking

Evening/Weekend/Holiday availability

Job description

The Shift Leader with Popeyes will have skills and behaviors to create memorable experiences for our Guests. A Shift Leader is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Shift leaders must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, and be energized by the opportunity to learn, grow, and explore your career potential.

Essential Duties and Responsibilities

• Greets Guests with a smile while receiving orders and processing payments
• Prepares and packages food and drink products
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior
• Maintains health and safety standards in work areas
• Demonstrate knowledge of the brand and menu items
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes

Qualifications and skills

• Must be at least eighteen (18) years of age
• Comfortable working in a fast-paced environment
• Ability to interact in a positive and professional manner with Guests and coworkers
• Willingness to learn all areas of restaurant operations & work multiple stations
• Available to work evenings, weekends, and holidays

Physical Demands

• Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
• Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
• Consistently operates registers
• Consistently handle product preparation
• Consistently kneel and follow proper lifting procedures
• Frequently stoop and pick up supplies and trash
• Consistently push to open and close door to store and storage shed as well as cooler and freezers
• Consistently stand during serving customers and training
• Consistently talk to and listen to fellow team members and Guests
• Consistently lifts for product preparation, stocking, and inventory

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.